REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Australian and international regulations and conventions applicable to the planning and organising of international freight forwarding involving road and rail transport including the importing exporting and transiting of goods

Standard procedures codes of practice conventions and protocols for planning and organising international freight forwarding involving road and rail transport including the importing exporting and transiting of goods

Relevant OHampS and environmental procedures and regulations

Principles of international trade and commerce

Principles and forms of road and rail freight transport

Types of road vehicles trains and rollingstock their applications capacity and routes

Major road and rail routes services conferences road and rail freight terminals as they apply to road and rail freight transport

Freight handling and terminal equipment at major worldwide road and rail freight terminals

Definitions purpose and use of Incoterms and Combiterms

Freight types consignments and consolidations

Road and rail containers and containerisation including types purposes dimensions and specifications loading principles and processes load planning for containers

Sources of information and documentation needed when planning and organising international freight forwarding by road and rail transport including permits and authorisations

Principles and techniques of closedloop communication in which checks are made to confirm that messages and responses being given or received are unambiguous and are correctly and clearly understood

Understanding of the principles of quality assurance and customer service standards policies and procedures as they apply in the international freight forwarding industry

Typical problems that can occur when planning and organising international freight forwarding by road and rail transport and related appropriate action that can be taken to prevent or solve them

Required skills

Communicate effectively with others when planning and organising international freight forwarding involving road and rail transport including unambiguous closedloop communication in which checks are made to confirm that messages and responses are correctly and clearly understood particularly in situations where communication is with a person for whom English is not the native language

Read and interpret instructions procedures information and signs relevant to the planning and organising of international freight forwarding involving road and rail transport

Interpret and follow operational instructions and prioritise work

Complete documentation related to the planning and organising international freight forwarding by road and rail transport including the use of calculators and data entry to a computer

Operate information and communication technology to required protocol

Perform required estimates and calculations of variables such as size weight distance risk and costs when planning and organising international freight forwarding involving road and rail transport

Work collaboratively with others when planning and organising international freight forwarding involving road and rail transport

Adapt appropriately to cultural differences in the workplace including modes of behaviour and interactions with others

Promptly report andor rectify any identified problems that may arise when planning and organising international freight forwarding involving road and rail transport in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unanticipated situations that may occur when planning and organising international freight forwarding involving road and rail transport

Monitor work activities in terms of planned schedule and deadlines

Apply relevant codes of practice and applicable legislative requirements

Modify activities depending on differing operational contingencies risk situations and environments

Select and appropriately apply technology information systems and procedures to complete workplace tasks

Select and use required personal protective equipment conforming to industry and OHampS standards

Work systematically with required attention to detail without injury to self or others or damage to goods or equipment

Operate and adapt to differences in equipment in accordance with standard operating procedures

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of

selecting routing for road and rail freight transport

advising on and organising the packaging packing stowage and storage of freight for road and rail transport

completing freight forwarding calculations for road and rail freight transport

assisting in the organisation of insurance for road and rail freight transport

organising permits authorisations etc needed for road and rail freight transport

liaising with the freight forwarding global network when organising road and rail freight transport

tracking and tracing international cargo being forwarded by road and rail transport

completing documentation and records required for road and rail freight transport

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies andor other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment and

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through activities in an appropriately simulated environment at the registered training organisation andor

in an appropriate range of situations in the workplace

Mode of international freight transport may include:

International freight forwarding includes services related to:

Trains used for international rail freight transport may include but are not limited to:

Road vehicles used for international freight transport may include but are not limited to:

Pre-transport issues in the forwarding of freight by road and rail transport may include:

Requirements for work may include:

Parameters of road and rail freight transport services relevant to customer requirements may include:

Types of containers used in road and rail transport may include but are not limited to:

Types of packages used for storing and protecting cargo during transit may include:

Consultative processes may involve:

Sources of information required to perform international freight forwarding functions may include:

Communications systems may involve:

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

Information/documents may include but are not limited to:

Applicable regulations and legislation may include: